Telemarketers catch a break

To take a break to go to the bathroom, or not to take a break to go to the bathroom—under the Fair Labor Standards Act (FLSA), that isn't a question your workforce should be asking, particularly if the answer affects their compensable time. As a telemarketing firm discovered the hard way, the U.S. Department of Labor (DOL)—which enforces the FLSA—takes the question of breaks seriously.

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