The Oswald Letter

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Dan Oswald, president of Business and Legal Resources, on management, leadership, and the workplace
Updated: 3 hours 33 min ago

You are in control of your own legacy

Mon, 08/07/2017 - 11:30
by Dan Oswald I enjoy reading biographies. People’s lives fascinate me and most of the time are much more interesting than any piece of fiction. Over the years, I’ve read dozens, if not hundreds, of biographies of politicians, business leaders, and athletes. I’m not sure what my fascination is with other people’s lives, but I think it has...
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Follow these 5 tips for effective decision making

Mon, 07/31/2017 - 11:13
by Dan Oswald Life is full of decisions. Think for a moment about all the decisions you face at work in just a single day. You make many choices every day that affect your business. Depending on your exact role, you make decisions about people, projects, strategy, and more. A lot of choices. And make no mistake about it, each choice comes with...
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2017 goals update: There’s still time to accomplish what you set out to do

Mon, 07/24/2017 - 10:29
by Dan Oswald Have you ever noticed that as you get older, time seems to speed up? When I was a kid, a year seemed like forever. Now, not so much. We’re more than halfway through 2017. I know, it seems like we just celebrated New Year’s, and now we’re looking at the 4th of July in the rearview mirror. It’s time to check in on your goals...
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A company’s success comes from the team, not individual players

Mon, 07/17/2017 - 10:07
by Dan Oswald As a manager, would you rather hire a person who wants to do great work for a company or a person who wants to work for a great company? Think about it for a minute. There’s a difference. Who doesn’t want an employee who wants to do great work—someone who wants to excel at his job and succeed? On the other hand, an employee who...
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Understanding CEO pay is a matter of perspective

Mon, 07/10/2017 - 10:38
by Dan Oswald You hear a lot today about CEO pay and how something needs to be done about it. That CEO compensation is out of hand. It’s spoken about as if it’s a wild, living creature that must somehow be tamed. I agree that executive pay seems completely unreasonable when you look at the numbers. Last year, the highest-paid CEO, according to...
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Use summer as a chance to focus on what’s really important

Mon, 06/26/2017 - 11:30
by Dan Oswald Last week, we celebrated the first day of summer. With kids out of school for a few weeks now and the high temperatures we’ve experienced already, it seems like summer started quite a while ago. Either way, summer is here. It’s time for family vacations, afternoons at the ballpark, and concerts in the park. There’s something all...
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Recent visit to Apple Store raises questions about the company’s customer service

Mon, 06/12/2017 - 10:17
by Dan Oswald I recently had an experience that made me wonder, can a company become arrogant? We’ve all met arrogant people, but can a company be haughty or egotistical? Let me share the experience first, and then I’ll come back to my question. My son received a pair of wireless headphones for Christmas that had stopped working by May. They...
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Preds are on the power play! 4 lessons for creating ‘incredible’ work culture

Mon, 06/05/2017 - 11:56
by Dan Oswald You may have noticed that the Nashville Predators are playing in the Stanley Cup Final. Probably not a big deal to many, but it certainly is here in Nashville. This city is afflicted with Predators fever. There’s something magical about the Predators’ playoff run, and I think I know what it is. Sure, this is the team’s first...
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President Trump’s growing pains could benefit from business lessons

Mon, 05/22/2017 - 10:49
by Dan Oswald If he has learned one lesson in his four months as president, Donald Trump has certainly discovered that the scrutiny he receives as the “leader of the free world” and one of the most powerful people in the world is much greater than anything he has experienced previously. President Trump, long known for his publicity-seeking ways...
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My family and personal life are integral parts of who I am

Mon, 05/15/2017 - 11:01
This week’s Oswald Letter is a guest post from Elizabeth Petersen, Simplify Compliance’s Chief People and Strategy Officer. by Elizabeth Petersen Less than 10 minutes into the interview, I knew I was bombing. I was fresh out of college, interviewing for a “stretch” position as a program manager at a prestigious teaching hospital. I was a...
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Master self-awareness to grow as a leader

Mon, 05/08/2017 - 10:35
by Dan Oswald How well do you really know yourself? It can seem like a silly question. You spend every day with yourself. You’re privy to all of your most private thoughts. Yet how well do you know yourself? The ancient Chinese philosopher Lao Tzu wrote, “Knowing others is intelligence; knowing yourself is true wisdom. Mastering others is...
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Be relentless in pursuit of what you want most

Mon, 05/01/2017 - 10:20
by Dan Oswald In the blockbuster Disney movie Pirates of the Caribbean: The Curse of the Black Pearl, Captain Jack Sparrow’s most treasured possession is his compass. This makes sense. Jack is a ship’s captain, and he needs his compass to do his job—navigate the high seas. The problem is that his compass doesn’t tell him which direction...
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Effective decision making requires two brain systems

Mon, 04/24/2017 - 10:41
by Dan Oswald As a business leader, it’s likely you’re continually looking for ways to make better decisions. If so, you might want to take a look at the book Thinking Fast and Slow by Nobel Prize-winning economist Daniel Kahneman. Kahneman’s book is an interesting look into how people think and make decisions and the biases that affect us...
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