The Oswald Letter

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Dan Oswald, president of Business and Legal Resources, on management, leadership, and the workplace
Updated: 11 hours 20 sec ago

13 characteristics of a great teammate

Mon, 10/16/2017 - 10:19
by Dan Oswald We all have worked side by side with people we have enjoyed and respected—the type of teammates who make work fun. And we all have worked with people whom, well, we didn’t enjoy or respect—the type of teammates who suck all the joy out of work for everyone around them. So, there’s obviously people who make better teammates...
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Leaders must do what’s best for the greater good

Mon, 10/09/2017 - 09:33
by Dan Oswald The Japanese surprise attack at Pearl Harbor caught the U.S. military completely off guard. Months after the bombing in Hawaii, the U.S. military was still reeling and on its heels. American citizens were shocked by their country’s vulnerability as the Japanese brought the fight to them. Confidence in the U.S. military’s ability...
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Be sure your people know “why” they’re important

Mon, 10/02/2017 - 10:42
by Dan Oswald Viktor Frankl was an Austrian neurologist and psychiatrist as well as a Holocaust survivor. His experiences in the German concentration camps gave him a unique perspective on the importance of purpose in a person’s life. While in the concentration camps, Frankl lost nearly everything. His father and mother died in the camps, as did...
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Develop these 5 skills to foster innovation

Mon, 09/25/2017 - 10:11
by Dan Oswald At our company, one of our core values is innovation. We believe creativity and progressive thinking are critical to our success. I happen to share the opinion of former Ford CEO Mark Fields, who said, “Without innovation, I strongly believe companies die over time.” In 2017, PricewaterhouseCoopers (PwC) conducted its 20th...
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‘Made in my image’ is wrong way to assemble a winning team

Mon, 09/18/2017 - 10:24
by Dan Oswald If you’re going to hire someone, why not hire someone made in your image? Let’s face it—you’ve been successful. You’ve climbed the management ranks. You must be doing something right. So, who better to add to your team than someone just like you? Someone who acts like you. Someone who thinks like you. Someone who even walks...
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Invisible battle against postpartum depression: Survivor speaks up

Mon, 09/11/2017 - 10:16
Note from Dan Oswald: The following, shared by Elizabeth Petersen, who is president of Simplify Compliance’s healthcare division, is a highly personal story about a struggle she faced. I believe her willingness to share it shows courage on her part. It contains a great lesson for all of us. There are certain subjects that I, as a man, cannot do...
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Don’t put off until tomorrow what you SHOULD do today

Mon, 08/28/2017 - 10:31
by Dan Oswald Benjamin Franklin once said, “Don’t put off until tomorrow what you can do today.” It’s good advice for all of us. Last month, I lost my brother-in-law in a tragic accident. He was just 47. Last week, I lost a friend, also in a tragic accident. He was only 55. Ironically, both were doing something they loved when they lost...
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Good company culture is essential to a business’ success

Mon, 08/21/2017 - 10:54
by Dan Oswald “Culture eats strategy for breakfast.” It’s a statement attributed to Peter Drucker, the famed management guru, and a concept that many business leaders ascribe to. I like to quote it, and I want to believe it, but is it true? There are great companies that have a great culture. I like to use Southwest Airlines as an example....
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You are in control of your own legacy

Mon, 08/07/2017 - 11:30
by Dan Oswald I enjoy reading biographies. People’s lives fascinate me and most of the time are much more interesting than any piece of fiction. Over the years, I’ve read dozens, if not hundreds, of biographies of politicians, business leaders, and athletes. I’m not sure what my fascination is with other people’s lives, but I think it has...
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Follow these 5 tips for effective decision making

Mon, 07/31/2017 - 11:13
by Dan Oswald Life is full of decisions. Think for a moment about all the decisions you face at work in just a single day. You make many choices every day that affect your business. Depending on your exact role, you make decisions about people, projects, strategy, and more. A lot of choices. And make no mistake about it, each choice comes with...
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2017 goals update: There’s still time to accomplish what you set out to do

Mon, 07/24/2017 - 10:29
by Dan Oswald Have you ever noticed that as you get older, time seems to speed up? When I was a kid, a year seemed like forever. Now, not so much. We’re more than halfway through 2017. I know, it seems like we just celebrated New Year’s, and now we’re looking at the 4th of July in the rearview mirror. It’s time to check in on your goals...
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A company’s success comes from the team, not individual players

Mon, 07/17/2017 - 10:07
by Dan Oswald As a manager, would you rather hire a person who wants to do great work for a company or a person who wants to work for a great company? Think about it for a minute. There’s a difference. Who doesn’t want an employee who wants to do great work—someone who wants to excel at his job and succeed? On the other hand, an employee who...
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Understanding CEO pay is a matter of perspective

Mon, 07/10/2017 - 10:38
by Dan Oswald You hear a lot today about CEO pay and how something needs to be done about it. That CEO compensation is out of hand. It’s spoken about as if it’s a wild, living creature that must somehow be tamed. I agree that executive pay seems completely unreasonable when you look at the numbers. Last year, the highest-paid CEO, according to...
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